Privacy Policy
The purpose of this section is to inform Internet users and ARTHUR customers of the use of personal data collected by ARTHUR.
PERSONAL DATA
#1 WHAT IS PERSONAL DATA?
Personal data is information that directly or indirectly identifies a person: name, first name, postal address, telephone number, email address or IP address, etc.
#2 WHEN DOES ARTHUR COLLECT YOUR DATA?
ARTHUR may collect personal data when you browse the site www.arthur.fr , when creating your customer account or when making purchases on the website or in one of the ARTHUR stores.
When collecting your personal data, ARTHUR informs you whether or not the collection is essential, the purpose of the collection as well as the rights you have to refuse the commercial use of your data by ARTHUR.
#3 THE PROCESSING MANAGER
The collection is carried out by the company ARTHUR which acts as data controller.
#4 THE PURPOSES OF THE PROCESSING
ARTHUR collects your personal data for different reasons:
- The creation and management of a customer account as well as the management of our loyalty program.
- Fulfillment of e-commerce orders: delivery, returns, refunds, etc.
- Commercial prospecting through personalized or non-personalized offers, whether for ARTHUR customers or simply as part of subscribing to the newsletter.
- Carrying out statistical studies and analyzing the purchasing habits of ARTHUR customers.
- Geolocation to help search for stores close to the customer's position provided that they share their location.
#5 RECIPIENTS OF PERSONAL DATA
The personal data collected by ARTHUR is intended for its own use and that of its partners.
Indeed, ARTHUR will be required to transmit your personal data to contractual service providers for the processing of your e-commerce purchases and/orders as well as for the provision of certain services offered by ARTHUR.
ARTHUR will also work with commercial partners for marketing and customer relationship management, in order to offer you personalized or non-personalized offers. To this end, ARTHUR may receive and transmit to its partners the modifications that you report concerning your personal data and receive and transmit the non-electronic contact data (postal address) and profile data (excluding personal data) that you transmit. At no moment ARTHUR will not transfer or share your personal data with companies whose purpose is the acquisition of prospects and the sending of commercial solicitations by SMS or e-mail without your consent.
If you have agreed to receive offers from our partners, you are particularly likely to receive offers concerning the sale of men's, women's and children's ready-to-wear items and household linen.
These transmissions are made in strict compliance with the regulations in force relating to personal data. You have the right to object to this transmission at any time, which can be done upon simple request from ARTHUR according to the terms defined in the “Your rights” section.
#6 SHELF LIFE
Your personal data is kept for three years from the end of the commercial relationship or the last contact. However, the data may be kept and archived for a longer period to comply with a legal obligation.
#7 TRANSFER OF DATA OUTSIDE THE EU
Your data may be transferred outside the European Union to our contractual service providers for the execution of our contractual obligations as well as to our commercial partners.
#8 DATA SECURITY AND PRIVACY
ARTHUR makes its best efforts to take all measures to ensure the protection, confidentiality and security of the personal data transmitted to it, in compliance with applicable legal provisions.
#9 YOUR RIGHTS
In accordance with the regulations in force relating to personal data, you have a right of access, rectification, limitation of processing, opposition, portability and erasure of data concerning you. You can also contact us to provide us with instructions on the fate you wish to reserve for your data after your death by contacting the company 2JDL, (SIREN 518 990 700) at the following address: ARTHUR - Customer Service 176 rue d'Estienne d'Orves 92700 Colombes or by e-mail to the following address: contact@arthur.tm.fr
COOKIES
The purpose of this section is to allow you to find out more about the use and origin of the navigation information processed during your visit to our site. Files called “Cookies” may contain information relating to your browsing on our site. These “cookies” which record data are installed on your terminal (tablet, smartphone, computer, etc.).
#10 WHAT IS A COOKIE?
A cookie is information placed on your hard drive by our site's server. It contains several data: the name of the server, the name of the cookie, its value and its expiration date.
This information is stored on your device in a simple text file that a server accesses to read and save information.
They are recorded by our site or by third-party partners who take care of certain specific functionalities (see part III Special cookies). Only the site that placed the cookie can read the information it contains.
Cookies are not viruses and cannot infect your computer in any way.
#11 COOKIE LIFESPAN
Cookies are kept for a maximum of 13 months. At the end of this period, you will be asked to configure your cookies again.
1. Essential functional cookies.
Functional cookies are those that allow you to navigate our site and benefit from its basic functionalities. For example, they allow you to stay connected to your customer account throughout your visit. Other cookies allow us to know if the site is performing well and to offer you a better experience on our site. These cookies are completely anonymous. We are the only ones to collect the information stored in these cookies.
2. Internal advertising cookies.
These cookies facilitate navigation on our site and allow the Internet user to more easily access certain functionalities and allow us to offer you personalized advertising corresponding to your expectations. These additional features are not essential to the basic operation of the site.
3. Partner advertising cookies.
These allow us to offer you personalized advertising that meets your expectations as well as products and services adapted to your interests. The cookie does not collect personal data but simply allows you to link your browsing on different sites. We transmit to our partner your browsing data (for example the pages visited or the links clicked) as well as your identification number and our partners deduce from this the advertisements which may interest you. The cookie does not collect personal data but simply allows you to link your browsing on different sites. Refusing this type of cookie has no impact on the use of our site and does not prevent the display of advertising on the internet in general.
#12 HOW TO SET THESE COOKIES?
For Microsoft Internet Explorer 6.0 and above:
1. Choose the “Tools” menu, then “Internet Options”.
2. Click on the “Confidentiality” tab
3. Select the desired level using the slider.
For Microsoft Internet Explorer 5:
1. Choose the “Tools” menu, then “Internet Options”.
2. Click on the “Security” tab
3. Select "Internet" then "Custom Level" (or "CustomLevel")
4. Locate the “cookies” section and choose the option that suits you
For Opera:
1. From the main menu, select Settings.
2. Click Privacy & Security in the sidebar.
3. Under Cookies, select one of the available options.
For Firefox:
1. Click the menu button ☰ and select Options
2. Select the Privacy & Security panel and go to the History section.
3. In the drop-down menu next to Retention rules choose Use custom settings for history
4. Check the Accept cookies box to enable cookies, or uncheck it to disable them.
For Chrome:
1. On your computer, open Chrome.
2. In the upper right corner, click More ⋮ ⟩ Settings.
3. At the bottom, click Advanced Settings.
4. In the "Privacy and Security" section, click Content Settings.
5. Click on Cookies.
6. Enable or disable Allow sites to save/read cookie data.
#13 TARGETED ADVERTISING WITH GOOGLE
In order to send you advertisements that correspond to you, Google uses your browsing data on our site and on all Google partner sites. You can therefore benefit from personalized advertising banners using this tool.
The ads served by Google are personalized based on many factors, such as the types of websites you visit or the mobile apps you have installed.
If you are not interested in this service, you can deactivate this option by following the instructions described on the page About Google Ads.
#14 SOCIAL NETWORK COOKIES
These cookies allow the Internet user to share content from our site with other people. This is particularly the case for “share”, “I like” buttons from social networks such as Facebook, Twitter, etc.
These advertising cookies allow you to benefit from targeted advertising on social networks.
#15 ADDITIONAL INFORMATION
For more information on your rights and cookies, consult the CNIL website: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/
